MOVE IN READY HOMES
I have been meaning to write you a note all week to tell you how happy I am with my new home!
I know you and your team worked incredibly hard to put it together so I could be in on time. I want you to know that I recognize and appreciate your going above and beyond! Everything has been done with care and excellence.
If you ever wonder if what you do makes a difference, I will tell you that, yes, absolutely! You guys are heroes in my book.
Thank you as well for the welcome basket! There were quite a few items, like paper towels, we had neglected to bring that came in handy! Very thoughtful.
For a week now, words from a song in the musical, Annie, keep playing over and over in my mind….when I pull in the driveway, when I walk in the door, when I wake up….”I think I’m gonna like it here!”
Please give my most heartfelt thanks to all involved, and know that it goes to you as well.
Hi Lee--I just wanted to tell you how pleased I am with you and all your crews building our home so far. All the plumbing, electrical, brickwork, hvac and ductwork, insulation--everything looks so good--the workmanship shows that you guys care about the final result far beyond the closing. You guys build it like it is your home. I'm also amazed at how clean your guys keep things--it seems that every crew takes a little extra time to clean up behind themselves inside and out. They really do treat it as if it was their personal home and I wanted you to know that it doesn't go unnoticed. Thanks-George
I have lived in Wyngate Villages for over 3 and a half years and I have enjoyed every minute of it! The community is beautiful, well-maintained and quiet. My home is my retreat. Keystone Homes building plans and available upgrades are outstanding. Often townhomes look very similar to apartments, especially upstairs. I selected my home because this was not the case. The upstairs is as beautiful as the downstairs. In addition to the outstanding property, Darren Cloninger, Keystone Homes Community Sales Manager, has been incredibly accommodating and helpful with our community's needs. He keeps us informed and goes above and beyond to assist with issues that are more than likely not even part of his actual job. You will frequently see him out and about in the community checking on each area and saying hello to the homeowners. He knows everyone by name and is always friendly and personable. I highly recommend townhome living through Keystone homes to anyone seeking a low-maintenance, beautiful property.
I moved into my home in Wyngate Villages in November 2011. Although we are in the Winston-Salem city limits and close to almost anything one could want, it almost seems that I am living in a country oasis.
I wanted to share my thoughts about customer service and Darren Cloninger, as he stands far apart from the 'norm'. It looked like I might retire 2 years sooner than I actually did and while I was living in the Chicago burbs, some friends in Winston helped me with some "leg work" and sent me information on some townhomes, including Keystone's Wyngate Villages. I asked Darren for many details, including the exact measurement from one of the bedroom windows to the corner in the master to see if my wall bed would fit -- and he went directly over to the model, measured it and send me a reply within the hour. Two years later, when I actually did retire, Darren even sent me the wiring diagram for me to mark up with my desired changes. He helped me with the process of numerous custom changes, including the changing of the garden tub in the master to a large walk in shower.
I was living in Pennsylvania when construction started on my home, so I was not able to stop in from time to time to see the progress, Darren faithfully sent me digital photos weekly (sometimes bi-weekly) so I could follow the progress. Many sales persons just move on to seek new clients once the sales contract is signed, but not Darren. He was my true partner in the process of me building my first new-construction home. Thanks, Darren.
Both before and after our purchase of a Keystone home Darren has been very involved, very helpful, very friendly and very knowledgeable. He has been a valuable asset as our home was being completed and after we moved in
Gerry & Debbie Williams
Please find my testimonial regarding my experience living at Wyngate Villages and working with Darren.
From my very first visit, Darren immediately made me feel welcome and comfortable.Many of my neighbors joke that we feel like he lives here, because he's a fixture in the neighborhood and his dedication to the residents of Wyngate Villages doesn't stop at the end of your purchase. He knows everyone by name and is invested in making everyone feel like they're a part of a community.
I've lived in Wyngate Villages since the spring of 2012, and I have loved my time here. My home is beautiful, and I am constantly complimented by friends and family on the attention to detail that Keystone Homes takes when building their homes. My neighbors are very friendly, and I regularly have the opportunity to stop and chat with people walking their dogs, exercising, or enjoying great amenities like the pool and clubhouse. I would recommend living in Wyngate Villages or any of the other beautiful Keystone Homes communities in the Triad to anyone considering town-home living.
Darren Cloninger provided excellent customer service from the first time I walked into the Keystone models at Wyngate Villages until the day of closing on my beautiful new townhome. Darren's low-pressure sales approach makes the purchase of a new home an enjoyable and rewarding experience. Of course, I came to visit the models and the construction site numerous times. Each time, Darren was positive, engaging, helpful, and humorous. If he was busy with another client, he would give me the key to the model and let me "help myself." If he was not busy, he would spend as much time as I needed answering questions, making suggestions, helping me make informed decisions, etc. Darren was never too busy to assist with my purchase throughout the home-buying process. Once I had made a decision to purchase a home, Darren was proactive and sent me emails indicating the progress of the construction, the addition of landscaping, the arrival of appliances, fixtures, electricity, and other aspects right up until completion. He also made very smart suggestions in the selection of options and was very helpful with exterior / interior choices. He knows his product very well (and it is a great product) and he obviously enjoys his job and enthusiastically welcomes new owners into the Wyngate Villages community. Thanks, Darren, for making my home purchase a pleasure.
On May 30th, 2012 I completed a closing at 5958 Wyngate Village and I wanted to express how impressed I was with Darren Cloninger. From the moment we walked into the model he made my client, Summer Hanna, and I feel right at home.
Rarely do I find an agent that is so knowledgeable and caring. He knows his product and gave a real feeling of trust in that product. Also, the way he always greeted us with a smile and treated Summer as if she was his only client. His caring, attention and professionalism really shined through in the many times he stopped by Summer's townhome after the closing and was always available by phone and email. I truly appreciate being able to get in-touch with Darren and cannot express enough how it made my job so much easier.
Having worked for twenty-five (25) years in a Family Owned Commercial Construction Company, we prided ourselves on having a zero (O) punch job and Keystone was about as close as you can get.
I look forward to selling Keystone Properties and hope to work with Darren again in the future.