Our experience with Mark Scott Builders and Keystone homes was a great experience. From start-to-finish, everyone involved was very attentive to our needs as we transitioned into the new home. From the sales agent helping set up the purchase, to the superintendent and contractors in charge of the punch list and follow-ups, to the ownership of the company and their high-quality subs, everyone was not only willing to assist and answer questions, but they followed up and followed thru. You can tell that Mark Scott Builders and Keystone Homes values each and every client that they assist in finding a new place to call home, and the quality of their builds and attention to detail is very high.
Holly & Bo A.
We recently re-located from Baltimore, MD to Greensboro. One of the first communities we looked at was Westridge Forest. We were very impressed with the community but wanted to explore other options. We found that there was nothing else that even compared to our Westridge Forest home constructed by Mark Scott Signature Homes.
The construction of our house is first rate with extraordinary attention to detail. There where some minor items that had to be corrected after we moved in. These items were corrected quickly with great care.
Our thanks goes out to the Mark Scott Signature Home staff particularly Wendy Owens and Sandy Pringle for making our transition to Greensboro an easy one. We just love our Westridge Forest home!
John & Vicki Boyer
When we began our search for a new home, there were so many properties to choose from that it became discouragingly overwhelming. Meeting with Patrick Dickerson was the game changer! We knew that he was capable of handling the search for our needs because he was compassionate. Never did we feel like, "just a potential home-buyer" and that helped make the selection process that much easier. Keystone offers a quality product with quality people in place to make your buying experience one to remember.
Donnie & Leatrice Priest
My experience with purchasing a Keystone Home was very positive from the initial viewing of floor plans through contract and closing. I felt everyone was attentive, fair, knowledgeable and professional. I am thoroughly enjoying my new home, and am happy with the quality throughout. Overall, I am a very happy Keystone homeowner.
I must say Lakesha Perry was a pleasure to work with. She made my home buying experience very enjoyable. Even when I wanted to give up on my dream of owning a home, she pushed me. I thank God for her. I would recommend her to everyone. Lakesha Perry is the best.
Darren, I wanted to take this opportunity to tell you how courteous and accommodating everyone at Keystone has been. My move into the new home has been completely without stress. Everyone has been so helpful, including, but not limited to Don, Candy, Sandy and of course, you. Sandy Pringle has been the Goodwill Ambassador for Keystone, and her value to the organization is beyond measure. She makes absolutely certain the buyer's new home meets expectations.
Thank you and the other good folks of Keystone for a most pleasurable experience.
On May 30th, 2012 I completed a closing at 5958 Wyngate Village and I wanted to express how impressed I was with Darren Cloninger. From the moment we walked into the model he made my client, Summer Hanna, and I feel right at home.
Rarely do I find an agent that is so knowledgeable and caring. He knows his product and gave a real feeling of trust in that product. Also, the way he always greeted us with a smile and treated Summer as if she was his only client. His caring, attention and professionalism really shined through in the many times he stopped by Summer's townhome after the closing and was always available by phone and email. I truly appreciate being able to get in-touch with Darren and cannot express enough how it made my job so much easier.
Having worked for twenty-five (25) years in a Family Owned Commercial Construction Company, we prided ourselves on having a zero (O) punch job and Keystone was about as close as you can get.
I look forward to selling Keystone Properties and hope to work with Darren again in the future.
Darren Cloninger provided excellent customer service from the first time I walked into the Keystone models at Wyngate Villages until the day of closing on my beautiful new townhome. Darren's low-pressure sales approach makes the purchase of a new home an enjoyable and rewarding experience. Of course, I came to visit the models and the construction site numerous times. Each time, Darren was positive, engaging, helpful, and humorous. If he was busy with another client, he would give me the key to the model and let me "help myself." If he was not busy, he would spend as much time as I needed answering questions, making suggestions, helping me make informed decisions, etc. Darren was never too busy to assist with my purchase throughout the home-buying process. Once I had made a decision to purchase a home, Darren was proactive and sent me emails indicating the progress of the construction, the addition of landscaping, the arrival of appliances, fixtures, electricity, and other aspects right up until completion. He also made very smart suggestions in the selection of options and was very helpful with exterior / interior choices. He knows his product very well (and it is a great product) and he obviously enjoys his job and enthusiastically welcomes new owners into the Wyngate Villages community. Thanks, Darren, for making my home purchase a pleasure.
Please find my testimonial regarding my experience living at Wyngate Villages and working with Darren.
From my very first visit, Darren immediately made me feel welcome and comfortable.Many of my neighbors joke that we feel like he lives here, because he's a fixture in the neighborhood and his dedication to the residents of Wyngate Villages doesn't stop at the end of your purchase. He knows everyone by name and is invested in making everyone feel like they're a part of a community.
I've lived in Wyngate Villages since the spring of 2012, and I have loved my time here. My home is beautiful, and I am constantly complimented by friends and family on the attention to detail that Keystone Homes takes when building their homes. My neighbors are very friendly, and I regularly have the opportunity to stop and chat with people walking their dogs, exercising, or enjoying great amenities like the pool and clubhouse. I would recommend living in Wyngate Villages or any of the other beautiful Keystone Homes communities in the Triad to anyone considering town-home living.
Both before and after our purchase of a Keystone home Darren has been very involved, very helpful, very friendly and very knowledgeable. He has been a valuable asset as our home was being completed and after we moved in
Gerry & Debbie Williams
I moved into my home in Wyngate Villages in November 2011. Although we are in the Winston-Salem city limits and close to almost anything one could want, it almost seems that I am living in a country oasis.
I wanted to share my thoughts about customer service and Darren Cloninger, as he stands far apart from the 'norm'. It looked like I might retire 2 years sooner than I actually did and while I was living in the Chicago burbs, some friends in Winston helped me with some "leg work" and sent me information on some townhomes, including Keystone's Wyngate Villages. I asked Darren for many details, including the exact measurement from one of the bedroom windows to the corner in the master to see if my wall bed would fit -- and he went directly over to the model, measured it and send me a reply within the hour. Two years later, when I actually did retire, Darren even sent me the wiring diagram for me to mark up with my desired changes. He helped me with the process of numerous custom changes, including the changing of the garden tub in the master to a large walk in shower.
I was living in Pennsylvania when construction started on my home, so I was not able to stop in from time to time to see the progress, Darren faithfully sent me digital photos weekly (sometimes bi-weekly) so I could follow the progress. Many sales persons just move on to seek new clients once the sales contract is signed, but not Darren. He was my true partner in the process of me building my first new-construction home. Thanks, Darren.
I have lived in Wyngate Villages for over 3 and a half years and I have enjoyed every minute of it! The community is beautiful, well-maintained and quiet. My home is my retreat. Keystone Homes building plans and available upgrades are outstanding. Often townhomes look very similar to apartments, especially upstairs. I selected my home because this was not the case. The upstairs is as beautiful as the downstairs. In addition to the outstanding property, Darren Cloninger, Keystone Homes Community Sales Manager, has been incredibly accommodating and helpful with our community's needs. He keeps us informed and goes above and beyond to assist with issues that are more than likely not even part of his actual job. You will frequently see him out and about in the community checking on each area and saying hello to the homeowners. He knows everyone by name and is always friendly and personable. I highly recommend townhome living through Keystone homes to anyone seeking a low-maintenance, beautiful property.
Hi Lee--I just wanted to tell you how pleased I am with you and all your crews building our home so far. All the plumbing, electrical, brickwork, hvac and ductwork, insulation--everything looks so good--the workmanship shows that you guys care about the final result far beyond the closing. You guys build it like it is your home. I'm also amazed at how clean your guys keep things--it seems that every crew takes a little extra time to clean up behind themselves inside and out. They really do treat it as if it was their personal home and I wanted you to know that it doesn't go unnoticed. Thanks-George
We recently had the opportunity to look for a home in the Triad area. Fortunately for us we found Keystone Homes. Our realtor took us to the beautiful Whitehall Village neighborhood in Walkertown where we met Wendy Owens. She was helpful, friendly, and very knowledgable. When we needed help or had questions, she was there with quick, accurate information. She is the consummate professional, and my husband and I were both so impressed. We feel fortunate to have found this community; even though we now own a home there, the customer service continues. Everyone we've worked with who represents Keystone has been outstanding. It's great to know that the builder of our home and the whole team will continue to provide us with great customer service and stand behind their product- our beautiful home. I highly recommend this builder and their team.
Saundra & Hughes Grogan
"I purchased my Wyngate Village townhouse over 3 years ago. As a first time homebuyer, I had plenty of questions, so it was invaluable to have such an experienced salesman to work with. During the sales process, Darren was always knowledgeable, friendly and responsive. I am still an extremely happy resident of Wyngate Village! Even after my townhouse closed, Darren always makes himself available for questions regarding my home and neighborhood. I can not compliment Darren enough. Great guy!"
Wow, words can't truly express the joy my wife and I experienced while buying a home from Keystone Homes. My wife and I were first time home buyers who knew absolutely nothing about the home buying process. From day 1 Toni Crowson, at Kenross Townes, made it her obligation to ease our nerves and made us feel right at home. No matter day or night, Toni made herself available to answer our many questions and made sure we were well educated on the entire home buying process. The level and quality of customer service she displayed throughout the entire process was without a doubt first class. This is a first class organization filled with first class individuals who make it their priority to ensure your home buying process is a joyful one. Ours certainly was and we are forever grateful and thankful for Toni Crowson and everyone at Keystone Homes.
Corey & Nakisha Melson
I have known Brad Biege for the last 4 years. Brad did an excellent job in marketing the sale of my home to my wife and I. He ensured that we understood all of the features of our home. In reality, he did a great job of understanding and addressing our want/needs in our new home. He did a better job than any other builders we talked to in the 6 months we were looking for a home. Brad's service did not stop at the culmination of the sale. He stayed in close contact with us after the sale to ensure that we were satisfied with our home purchase. Our concerns were resolved quickly and always to our satisfaction. Brad is unique in that his efforts and care for his buyers during the buying process doesn’t stop after the sale.
I want to mention again, how happy & excited we are that Alan and I have made Whitehall Village our home. You have been a big part of why we are so happy to be here. You both go the extra mile to make every aspect of your community the best it can be. I love the feeling of pride I get when I pull into our community.
My Husband, myself and our Daughter just purchased our first home in WhiteHall Village located in Walkertown, NC on March 8th, 2013. We had such a wonderful experience working with Wendy Owens. She is a very thoughtful and knowledgeable person. She was interested in our life and our needs.When events come up she emails me instantly to let us know when and where, we are very excited about that. We love our Keystone home and the Community in which it is located. We drove around and looked at I would say at least 10 homes if not more and nothing stood out to us. the communities either had HOA's and nothing to offer for it, or were just plain run down. Whitehall and Keystone sold us this minute we drove through it, the entry way, the sign that says the pool is coming ( im not going to lie one bit the pool sign made the deal! so we look forward to that coming soon) The sidewalks and the location. We got a great deal on our home, being active Duty Military its hard to find the right fit but we know that, that is indeed what it is, the right fit. Our home is Beautiful and we just adore it. Thank you Keystone and Thank you Wendy for being so great!
Daniel and Amber Leeflang
I just recently purchased a Town Home at Whitehall Village in Walkertown , N.C. I really enjoyed working with Wendy Owens at Keystone homes. She was very helpful and patient with me while I was deciding on buying the town home. The brochure said that they offer luxury town homes and they are that and more. The first time I went into the town home I fell in love with it. The community there is great and the people there are friendly. I love my new town home and living at White Hall Village. Thanks again to Wendy and also to Barbara for all of their help.
You are wonderful! -- knowledgeable, fast, efficient, effective -- all things required in corporate America worldwide where Al & I worked but that seem pretty scarce in today's business world.
It is a pleasure doing business with you.
Al & Judy Slater
I have been meaning to write you a note all week to tell you how happy I am with my new home!
I know you and your team worked incredibly hard to put it together so I could be in on time. I want you to know that I recognize and appreciate your going above and beyond! Everything has been done with care and excellence.
If you ever wonder if what you do makes a difference, I will tell you that, yes, absolutely! You guys are heroes in my book.
Thank you as well for the welcome basket! There were quite a few items, like paper towels, we had neglected to bring that came in handy! Very thoughtful.
For a week now, words from a song in the musical, Annie, keep playing over and over in my mind….when I pull in the driveway, when I walk in the door, when I wake up….”I think I’m gonna like it here!”
Please give my most heartfelt thanks to all involved, and know that it goes to you as well.
We just moved into our beautiful new home, An Essex model town home at The Trellises, a few weeks ago on 2/18/15. Through out the building and buying process, we were greatly blessed to have dealt with a true professional Builder's Rep., Brad Biege. Brad was so helpful, efficient, and knowledgeable. He made sure all of our needs and concerns were satisfied. We had a choice between this property and another Town Home community near by, but one of the major reasons why we bought at The Trellises was Brad and the excellent customer care we received even before we signed on the dotted line. Thank you Brad and Keystone for the wonderful buying and building experience.
Gabriela and Steve Warwick
"Darren's focus is on providing top notch customer service to everyone and
has always demonstrated a caring attitude. He is great with children and my
granddaughter thinks the world of him. Darren has always been happy to help
whether the matter of concern is his responsibility or not."
This letter is to express our gratitude and appreciation for the fine home your company built for us. We were most appreciative of the tremendous cooperation we experienced in insuring that not only the specified modifications of our custom home per our sales contract were performed well, but also minor adjustments and fine tuning of each detail which produced a magnificent home for us. We were largely convinced before purchase that we would be happy with our newly constructed house. But we were pleased with nearly every interaction we had with either Keystone’s sales staff or the construction project managers and sub-contractors.
We also believe that Keystone went the “extra mile” with us to insure that we were more than satisfied with our experience with Keystone and are now proud owners of a luxury town home in a quiet community with several unique amenities. As residents for over 3 months, we can also attest to the fact that Keystone delivers what they promise. And we are happy with the great host of neighbors which have also been attracted to Friedberg Villages by a most effective and pleasant sales manager and sales staff. In short, we are very happy with our choice of Keystone and this community.
We are pleased with Mark Michael’s skills and tasteful design of the landscaping of Friedberg Villages as these add an overall patina to our quality residential community. The variety and arrangement of plant life and natural areas creates what we refer to as “eye candy.” And Keystone’s variations of the elevations by making minor changes to the elevations of homes of even the same model give Friedberg Villages a unique look and feel which made it much more attractive to us than most of the “developments” we shopped. Friedberg Villages is both attractive and inviting.
We have also been pleased and impressed with the cooperation of suppliers of appliances,
cabinets and so forth in helping us match the original motif with a few additions which have
completed our transition as we have engaged in the downsizing process. At every turn, working with Keystone Group, Inc has been a great and even pleasurable experience. We not only thank you, but also recommend this community for consideration of others who are in the market for a “new” home.
We are confident, Darren, that Keystone Group, Inc. will continue to provide quality homes for our neighbors as they move in. And we will share with newcomers and potential buyers our experience wherein Keystone did accommodate each of our requests in good faith according to reasonable expectations on the part of home buyers across the board. Thank you for your professionalism and responsiveness to our needs and desires. We love our new home in this Keystone Community and expect to enjoy our new home, neighbors, and Keystone staff members here for years to come.
Rebecca P. Meyst
We lived in a Mark Scott and Keystone townhome community for 10 years prior to moving into our new home (Franklin) at The Trellises in January 2016. We knew the quality, craftsmanship and the extra touches that Keystone puts in each of their homes. We were more than excited when we realized The Trellises was a Keystone Community.
Brad Biege, the sales agent is truly exceptional. He goes above and beyond the call of duty in the area of customer service. You can tell that Brad loves his job and wants to make sure you will love your new home. The excitement and anticipation of buying and moving in our new home was due to the knowledge, experience and relationship that we established with Brad. You can often find Brad out in the community speaking with home owners. He has become a great friend that you can really count on. Brad, John (Project Manager) and all involved could not have been better to work with. If you are looking for a new home, we would highly recommend that you give Brad a call or a visit. We loved our previous Keystone home and we love our new Keystone home and community. We know you will too.
Michael & Karen Barksdale
Contact Keystone today for more information about your new home in the Triad. You can also share your great testimonials with our team. We love to hear from you!